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ONSITE COVID-19 TESTING & FAQs

As we continue to closely monitor the latest developments surrounding COVID-19, we are aware that several countries are requiring a negative COVID-19 test result from air passengers prior to boarding an international flight to their destination.

 

In an effort to remain true to our commitment of providing a seamless and safe travel experience for all members, we have actively worked to offer convenient and affordable onsite testing options for guests having to meet those requirements. 

 

Please see below for information on onsite testing that will be available at the all-inclusive Hard Rock Hotels, UNICO 20˚87˚ Hotel Riviera Maya and Nobu Hotel Los Cabos to members whose countries have imposed a mandatory testing requirement*, in addition to extended hotel stay coverage and onsite medical assistance insurance. The hotel concierge team will assist you onsite with scheduling your tests after you have checked in to ensure you receive the test no more than 72 hours prior to departure.

 

Onsite Testing for U.S. Members

All existing and new U.S. member reservations of 3 or more nights checking out between January 26 and December 31, 2021 or until the government mandate is lifted will receive 2 complimentary antigen tests per room; additional antigen tests can be purchased for $50 USD. Antigen testing meets the government’s requirements. 

 

Onsite Testing for Canada Members

Travelers returning to Canada requiring a negative COVID-19 test result for entry who are checking out between January 26 and December 31, 2021 or until the government mandate is lifted, can purchase a PCR test onsite (cost varies between $150-$250 USD).

 

Onsite Testing for UK, Germany, Poland, Austria, Switzerland, Spain, Italy, France, Ukraine, Bulgaria, Czech Republic and Latin America Members

All existing and new U.K., Germany, Poland, Austria, Switzerland, Spain, Italy, France, Ukraine, Bulgaria, Czech Republic and Latin America*** reservations of 3 or more nights traveling between January 26 and December 31, 2021 or until the government mandate is lifted, will receive 2 complimentary antigen tests per room; additional tests can be purchased for $50 USD. Antigen testing meets the government testing requirement, and must be taken up to 72 hours prior to departure.

 

Extended Stay Coverage & Onsite Medical Assistance Insurance

All members with existing and new reservations of 3 or more nights checking out between January 26 and December 31, 2021 who test positive for COVID-19 will be able to quarantine at the hotel for up to 14 nights at no cost to them. Additionally, onsite medical assistance insurance is included in all member stays which covers medical expenses such as doctor, medication, and hospitalization.**

 

*In the event a listed country is no longer requiring a negative test result, the above will no longer apply. 

**Onsite medical assistance provided by a third party company, and does not include coverage for cancellations.

***Consult the countries that require antigen or PCR tests according to their government mandate. Can purchase a PCR test onsite (cost varies between $150-$250 USD).

Terms & conditions

Terms and conditions apply.