NESTLED ALONG THE TRANQUIL WATERS OF A PRIVATE, PROTECTED BEACH, THIS IS WHERE LUXURY MINGLES WITH STYLE. WHEN YOU’RE HERE, YOU’RE A ROCK STAR.
THERE’S ROOM FOR EVERYONE
ALL INCLUSIVE FAMILY FRIENDLY
So much more than a room, your spacious digs transform every stay into the escape of a lifetime with a private balcony, double hydro spa tubs, and wall-to-wall extras. From Family Suites to luxurious third floor Sky Terraces and everything in between, there’s nothing like a stay at the Hard Rock Hotel Riviera Maya.
Live like an icon surrounded by the very best of paradise with lush comfort and exceptional service included.
All rooms with balcony or terrace & hydro spa tub. Flat-screen TVs. Custom furniture & artwork. KOHLER & Rock Spa® products. Loaded mini bar. Complimentary streaming music. Personal Assistant service available ($). Free calls to the U.S. & Canada (does not include Alaska or Hawaii). Free Wi-Fi. Rock Om® – In-room on-demand yoga videos.
EXCLUSIVE FOR ADULT GUESTS
With 393 ultra posh rooms and suites exclusive to adult guests, Heaven features some of the most boutique and stylish amenities your vacation has ever known. Enjoy a private balcony, double hydro spa tubs, a fully stocked mini bar, and unique décor exclusive to Heaven at the Hard Rock Hotel Riviera Maya. From the Deluxe Gold rooms to the two-bedroom Rock Star Suite, nothing can compare to a stay at Heaven.
For all Riviera Maya adult guests:
• Rock Spa® – 75 treatment rooms – $, hydrotherapy rooms, Rhythm & Motion beds and a Temazcal Hut.
• Body Rock® Fitness Center
• POSH Beauty Salon & Boutique® – $
• Yoga temple
• 4 adult-only pools
• Club Heaven
For all Riviera Maya adult guests:
- Ciao – Italian specialties à la carte
- Le Petit Cochon – French bistro
- Dive – snacks by the pool
- Los Gallos – gourmet Mexican cuisine
- Wai – Thai cuisine
- Umo – Yucatan Mexican cuisine
- 6 bars & lounges
- 24-hr room service
- In-room dining
- $ – Fees apply
HARD ROCK HOTEL RIVIERA MAYA HEAVEN WILL BE MANAGED AS A FAMILY HOTEL ACCORDING TO THE NEXT PERIODS:
- December 17 to December 31, 2022
- April 1, 2023 to April 15, 2023 – Holy week
- July 1 to August 19, 2023 – Summer
- December 16 to December 31, 2023 – End of the year
*Children are welcome at all restaurants and areas in both sections: Hacienda and Heaven.
TASTE THE GOOD LIFE
With a flavor for every taste, the Hard Rock Hotel Riviera Maya delivers a dining experience defined by exotic ingredients and inspired cuisine.
• The Market – international buffet
• Pizzeto – Brick-oven style pizza.
• Frida – Mexican specialties à la carte
• Ipanema – Brazilian Rodizio
• Toro – Steakhouse.
• Zen – Asian specialties à la carte & Teppenyaki.
• Caffeto – breakfast, snacks & desserts.
• Float – snacks by the pool.
• 3 bars. 24-hr room service.
A lounge and cocktail bar by day with VIP seating by the pool, Club Heaven transforms into the greatest party in town as the sun starts to set. Enjoy live DJ entertainment, top-shelf libations, and an extravagant dance floor.
• Rock Shop® & Luxury stores – $
• Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment
• Sound of Your Stay®
• 2 pools, including a kids’ pool
• Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape
• Water slide
• Tennis courts, bicycles, & climbing wall
• Hyper X Gaming Lounge Riviera Maya
• Escapology Escape Room – $
PLAY LIKE A ROCK STAR
With 88,467.88 square feet of dynamic workspace, all-inclusive meetings will never be the same. Go big with unlimited cocktails hours, themed events, and banquets. Then, step it up with expert audiovisual capabilities, outdoor event space, and all taxes and gratuity included at one low tax-deductible rate.
THE ULTIMATE ROCK EXPERIENCE
Live out your fist-pumping, guitar-shredding fantasy with expert instruction and accelerated stage training at Music Lab. As part of your all-inclusive stay, there’s no experience needed, and all guests ages 12 and older are welcome to play.
The Hard Rock Golf Club™ Riviera Maya is 7,144 yards of pure beauty for every level of play. Enjoy world-class instruction, and stunning views just off the property with an 18-hole Robert Von Hagge course®.
We’ve teamed up with Pure® to offer their patented 7-step purification process in select rooms to remove up to 99% of dangerous pollutants. From hypoallergenic fabrics to a Class II Medical air purifier, it’s all here so you can breathe easy.
WEDDING DAY BLISS INCLUDED
You can choose from 9 ultra chic wedding collections to make your special day perfect, we have a chapel for Catholic ceremonies at the best spot in the property, on the seashore. Afterwards you can enjoy a honeymoon package with fun and romantic amenities.
LITTLE ROCK STARS’ BIG STAGE
Every little headliner can enjoy supervised fun and interactive play at the Hard Rock Roxity Kids Club™. No matter what they’re into, we’ve got you covered.
ROCKAWAY BAY WATER PARK
Get ready to have fun as a child with your children at 8 slides of different sizes or slide into fun at 9 slides of different sizes for children and teenagers and if you are feeling adventurous hop-on the 6 high-speed slides for teenagers and adults.
Meet you to splash on from 10:00am to 6:00pm, there are so many rides to have fun!
To recharge energies, mingle with more water riders at the snack bar from 11:00am to 5:00pm.
*Times are subject to change based on occupancy
- Minimum height for slides is 3 feet 5 inches
- All children under the age of 8 must be supervised by an adult
- Poolside snack bar available
HYPER X GAMING LOUNGE
Escape to a gamer’s paradise at the new Hyper X Gaming Lounge Riviera Maya* located at the all-inclusive Hard Rock Hotel Riviera Maya. Boasting high-performance Gaming PCs, gaming consoles, a VR station, and the latest Hyper Xperipherals, this new addition offers an enhanced experience for any type of gamer.
Console or PC, casual or pro, no matter your creed, color, or culture, We’re All Gamers and Hyper X is always ready to game.
- The largest of its kind in the Caribbean
- 75 treatment rooms
- POSH Beauty Salon & Boutique®
- Exotic steam rooms
- Personal spa butlers
- Couples treatment rooms
- Hydrotherapy current pools
- Yoga Temple
- Temazcal — an ancient Mayan sweat hut
• 91,556 sq. ft. of meeting & event space.
• Decca Ballroom – 24,602 sq. ft. divisible by 12.
• Verve Ballroom – 9,044 sq. ft. divisible by 14.
• Fania Ballroom – 6,035 sq. ft. divisible by 10.
• Convention Center Foyer – 15,243 sq. ft. Epic – 32,275 sq. ft. divisible by 2.
• Epic Foyer – 4,356 sq. ft. Outdoor function space.
• Business center. Audio/visual capabilities ($). Wireless Internet. Conference Service Manager in charge of the event.
• Unlimited golf at Riviera Cancun Golf Club – 25% Service fee.
• Unlimited golf at Hard Rock Golf Club™ Riviera Maya – 25% Service fee.
• Eco-archaeologist & Adventure packages ($)
• Tulum & Coba ($).
• Riviera Maya’s best attractions nearby ($)
• 5th Ave. Playa del Carmen ($).
• Xcaret, Xel-ha, & Xplor parks ($)
•Fishing tours, scuba diving, & snorkeling ($). ($) – Fees apply